Last updated · 7 November 2026

Privacy policy

How Bicep Heart AI handles photos, video files, orders and analytics choices.

Service operator: VIDREAM LTD
Company number: 16513006
Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Support contact: support@bicepheart.cc
Jurisdiction: England and Wales
Refund request window: 14 days

Operator and current availability

Bicep Heart AI is operated by VIDREAM LTD, company number 16513006, registered at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact support@bicepheart.cc. Video generation and purchases are not open yet. The local photo check runs on your device without uploading your photo. The video and payment terms below apply when those features become available.

Your photo and generated clip

The video service is for one adult using their own photo. We do not accept children, celebrities or other people’s photos. Before upload, you must confirm that you are at least 18 and the photo is of you. Uploaded source photos are stored privately and automatically deleted within 24 hours of upload, whether generation succeeds, fails or never starts. Completed clips are stored privately for seven days after completion. You can delete your photo or completed clip sooner. The scheduled cleanup retries failed file deletions.

AI processing and storage

We use Cloudflare D1 for service records and private R2 storage for uploaded photos and completed clips. When you request a video, the photo is sent to fal.ai and its configured video model for processing. Our 24-hour photo and seven-day clip limits apply to our copies. The processing provider has its own retention terms. We do not put your photo, private result link, email or payment contents in technical error records. We do not use uploaded photos to train our own models.

Retrieving a clip

An essential HTTP-only cookie links this browser to its workspace. Once the video service opens, the payment success page and result page will provide a private result link. Anyone with that link can access its result until it expires, so keep it private. Save the link to download within seven days of completion. We do not email results. Clearing browser data may remove browser-based access; the saved result link is the alternative.

Accounts and payment records

Guest checkout does not require a site account. Stripe collects an email and billing information at checkout. We receive order status, amounts, currency and billing country when supplied. We do not receive full card numbers or card security codes. Optional Google sign-in requests basic identity, email and profile information, with no access to Gmail or Drive. Service and order records support delivery, refunds, fraud prevention and legal recordkeeping. Photo and video deletion does not erase financial records that must be retained.

Payments through Stripe

Purchases are processed through Stripe Managed Payments and Link. Their privacy policies apply to payment details and transaction support. Your final checkout total includes any applicable tax before payment. No payment is available while purchases are closed.

Analytics choices

This content release uses Cloudflare Web Analytics. Google Analytics and Microsoft Clarity are disabled. Analytics loads after the initial page display and only on public pages. US visitors have visit measurement on by default and can Opt out. Visitors in the UK, EU, EEA, Switzerland, other countries and unknown locations choose first. Personalized advertising is disabled. Cookie settings lets you change your choice. Rejecting analytics does not affect reading pages or checking a photo. Internal test browsers are excluded. We do not send photos, private result tokens, account identifiers or order identifiers in analytics events.

Technical records and requests

Fixed technical error codes and route templates are kept for up to seven days to maintain the service. We use service records to provide the requested service, security records to prevent abuse, and required financial records to meet legal duties. Email support@bicepheart.cc to request access, correction or deletion. We aim to reply within 48 hours and process verified data deletion requests within 30 days, except records required for legal, tax, fraud or dispute purposes. Depending on your location, you may also request portability, restrict processing, object, withdraw analytics consent or complain to the UK Information Commissioner or your local authority.

For operator details and contact status, see the contact page.